All purchases made online and in-store are final sale; we do not offer refunds, store credits, or exchanges, except in cases where the authenticity of an item is in question, as outlined in our Authenticity – For Buyers policy. This policy also applies to all deposits, which are non-transferable and non-refundable under any circumstances.

Please note that we are a pre-loved marketplace, offering items that range from gently used to pristine or like-new condition. We are pleased to offer video calls to review items and address any questions you may have, ensuring your satisfaction before proceeding with your purchase.